• Marketing 3.0: from products to customers to the human spirit 

      Kotler, Philip; Kartajaya, Hermawan; Setiawan, Iwan (John Wiley, 2010)
      In Marketing 3.0, world-leading marketing guru Philip Kotler explains why the future of marketing lies in creating products, services, and company cultures that inspire, include, and reflect the values of target customers. ...